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Quality Press Ordering Information
Payment Options Include:
Visa, MasterCard, American Express, Purchase Order, Personal Check, Money Order
Payment
- Payments must be made in U.S. currency.
- Checks and money orders must be drawn on a U.S. financial institution.
- All international orders must be prepaid; no foreign purchase orders.
- Please make checks payable to ASQ.
How to Order
You can place your order online by clicking the "Add to Cart" button for the item(s) you wish to purchase. Checkout with your credit card.
You can also call in your order to 800-248-1946. Download an order form (PDF, 131 KB) to mail or fax your order.
ASQ Member Discounts
ASQ members receive a discount on all Quality Press books. These books are identified by the prefix “H” or “T” in front of the item number. To find out more about becoming an ASQ member, follow this link to our member information or call our Customer Service Center at 800-248-1946 or 414-272-8575.
Prices and availability are subject to change without notice.
Quantity Discounts
Quantity discounts are available on the purchase of bulk copies of any single title.
| Quantity |
Discount off list or member price |
| 5-24 |
5% |
| 25-99 |
10% |
| 100+ |
15% |
Discounts are also available for bookstores, libraries, book wholesalers and catalog dealers. Please call ASQ at 800-248-1946 or 414-272-8575 for more information.
International Distributors
Overseas customers can place orders and receive reduced shipping time and cost by ordering from one of our international distributors.
100% Satisfaction Guarantee
If you are not 100% satisfied with any product you purchase from us, call and give us the opportunity to make it right. We want you to be completely satisfied with every product you purchase from ASQ.
If you wish to return merchandise, please call customer service at 800-248-1946 to arrange for a return, or send returns to: ASQ Distribution Center, 5131 S. Third Street, Milwaukee, Wisconsin 53207-6028.
Bookstore Resellers
Starting July 1, 2006, all bookstores will have 90 days from invoice date to return books for credit of the purchase price. Returns for products purchased prior to July 1 may still be returned after the new policy is implemented.
Returned items must be in clean and saleable condition to receive credit, the original order or invoice number must accompany the return shipment, and your account must be in good standing. Returns received for orders placed on or after July 1, 2006 that exceed the 90-day return policy will not be accepted nor credited. Items purchased on closeout status or items no longer offered by Quality Press will not be accepted.
A Return Authorization number must be obtained before returning items to Quality Press. You may obtain this number by calling Customer Care at 1-800-248-1946 or 414-272-8575. Written requests to return product may also be sent via fax, 414-272-1734, or e-mail, asq@asq.org, and a Return Authorization number will be sent to you.
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