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Quality Press News
March 2004
1. HOT OFF THE QUALITY PRESS |
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BUSINESS ETHICS ALSO PROVIDE FINANCIAL BENEFITS
The erosion of business ethics affects everyone, from the employees laid off, stockholders losing investments, and customers paying a higher price or receiving lesser quality. In Bringing Business Ethics to Life: Achieving Corporate Social Responsibility, best selling author Bjørn Andersen has written an easy to read yet powerful book demonstrating the need for solid ethics in every organization. Andersen first explains the importance of creating a strong ethical culture within every organization and then shows how business leaders can make this happen.
For more information.
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REDUCE EMPLOYEE STRESS AND INCREASE PRODUCTIVITY
As the landscape of business becomes more and more complex, there is often an increased level of stress among employees, which can result in lower output, increased turnover, and reduced revenues. Renowned quality author Frank Gryna’s latest book, Work Overload! Redesigning Jobs to Minimize Stress and Burnout explains that the problem is usually the design of the work, not a problem with the worker. Work Overload! shows how to restructure the workplace to make the jobs less stressful, and employees more productive and satisfied with their jobs.
For more information.
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COMPLETE QUALITY REFERENCE NOW AVAILABLE
This unique book includes a collection of concepts and tools for everyone who cares about continuous improvement. Topics covered range from Six Sigma to total quality management to basic reference information about quality tools and techniques. If you are looking for a quick reference guide with a focus on the philosophies and practices of quality management, this book will surely prove to be an excellent resource.
For more information. |
2. BEST SELLING BALDRIGE GUIDES UPDATED FOR 2004
ASQ's Quality Press is always bringing you the latest books on the most relevant quality topics. This month we have four brand new books on Six Sigma.
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3. USE QUALITY PRESS TO PREPARE FOR UPCOMING EXAMS |
With a large number of certification exams scheduled for the upcoming months, the time to start preparing is now. Look to Quality Press for the most up-to-date information on all certification topics. Our convenient Certification Suggested References section lists the best study guides for each of the nine ASQ certifications. All of the books featured are peer-reviewed and aligned with the respective Bodies of Knowledge.
For more information. |
4. MANAGING RESISTANCE TO CHANGE CRITICAL FOR SUCCESS |
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“All improvement requires change, and all change causes a predictable resistance by those people who are affected by the change. Unfortunately, this tendency – the lack of acceptance of the change – often causes a project to fail, even if the desired change is perfectly logical and necessary. The ability…to understand and deal with the human aspect of change…can mean the difference between the success and failure of a project—or a career!”
- An excerpt from Making Change Work: Practical Tools for Overcoming Human Resistance to Change by Brien Palmer.
For more information.
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5. FOR YOUR READING PLEASURE |
ASQ offers a wealth of quality knowledge in our journal offerings. From six sigma to quality management to software quality, each journal is packed with tools, articles, and up-to-date information forecasting industry trends. For member subscribers, you are entitled to also read each issue of the journal you subscribe to online. This great value is only available to ASQ members that subscribe to one of these four great journals:
Each is available for purchase through the online bookstore.
If you are not an ASQ member, join today and you can order a subscription on the membership application at the same time.
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6. HOW TO INCREASE SUCCESS AND PROFITABILITY |
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“The purpose of the Baldrige program is to recognize companies that are successfully practicing the most effective management methods. Baldrige has been spectacularly successful in identifying companies whose high performance is sustainable because their results are due to good management rather than luck. A recent study examined more than 600 winners of Baldrige-like awards over a 10 year period. The researchers discovered that on average these companies are growing more than twice as fast as their peers and are more than twice as profitable.”
- An excerpt from From Baldrige to the Bottom Line by David W. Hutton.
For more information. |
7. QUALITY PRESS - BEST SELLERS |
8. PROMOTE QUALITY AWARENESS, REWARD EXCELLENCE |
Whether celebrating quality or rewarding someone for a job well done, Quality Press has the perfect gifts for any quality professional. These specially designed items serve as ongoing reminders that help encourage individuals and organizations to focus on the importance of performance excellence, quality, and continuous improvement. |
9. SAVE ON A QUALITY CLASSIC |
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In Incredibly American you will learn the results of landmark AT&T archetype study that challeges much of the conventional wisdom about the human side of quality. The book explores the cultural roots of quality, the key to understanding fully what people do and why. The case studies and dozens of ideas for action will help you integrate this fresh approach with your current efforts in ways that stimulate and encourage all to reach their full potential. Originally priced at $22, now just $10! Hurry, supplies are limited!
For more information. |
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